[. . . ] Read the instructions for use carefully before using your appliance for the first time: the manufacturer does not accept responsibility for use that does not comply with the instructions. [. . . ] These include actual usage tests on randomly selected appliances, which would explain any traces of use. Never place your jug or your insulated pot in a microwave oven, in a dishwasher or on a cooking hob. Run the coffee maker for the first time without coffee, rinsing the circuit with 1 litre of water. Do not exceed the maximum amount of water indicated on the water tank level indicator. This coffee maker is equipped with a drip-stop feature so that you can serve a cup of coffee before all the water has finished flowing through. Return the jug or the insulated pot to its base quickly to avoid spillage. For better heat preservation, rinse the insulated pot with hot water before use. The lid of the insulated pot must be locked in place toward the right to the stop to prepare coffee and to keep it hot. [. . . ] HELPLINE: If you have any product problems or queries, please contact our Customer Relations Team first for expert help and advice: 0845 602 1454 ­ UK (01) 475 1947 ­ Ireland [. . . ]